Privacy Policy
Last updated: 16 March 2026
1. Introduction
Parking Uncover ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform at parkinguncover.com.
2. Information We Collect
We collect the following information when you create an account and use our platform:
- Account information: Name, email address, phone number.
- Payment information: Processed securely by Stripe. We do not store your credit card details on our servers.
- Parking listing data: Address, photos, pricing, and availability for parking spaces you list.
- Booking data: Booking dates, times, and transaction history.
- Device and usage data: Browser type, IP address, and pages visited to improve our service.
3. How We Use Your Information
We use your personal information to:
- Provide and improve our parking marketplace service.
- Process bookings and payments.
- Send booking confirmations, reminders, and service updates.
- Facilitate communication between parking owners and bookers.
- Detect and prevent fraud or misuse of the platform.
4. Information Sharing
We do not sell your personal information to third parties. We only share information as necessary to facilitate bookings — for example, sharing owner access instructions with confirmed bookers.
We may share information with:
- Stripe: For secure payment processing.
- Service providers: Email delivery (Brevo) and error monitoring (Sentry) to operate the platform.
- Law enforcement: When required by law or to protect the safety of our users.
5. Data Security
We take reasonable measures to protect your personal information, including encrypted connections (HTTPS), secure password hashing, and limited access to personal data. Payment processing is handled entirely by Stripe, a PCI-compliant payment processor.
6. Your Rights
In accordance with the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies to keep you logged in and remember your preferences. We use privacy-friendly analytics to understand how our service is used. We do not use third-party advertising cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or through the platform.
9. Contact
If you have questions about this Privacy Policy, please contact us at:
Email:[email protected]